Employment

Application Guide

9-1-1 DISPATCHER POSITION:

We are seeking qualified applicants interested in joining our 9-1-1 team. 9-1-1 dispatchers in Midland County answer all emergency and non-emergency calls to the 9-1-1 Center. They dispatch responders from law enforcement, fire and EMS based on the nature of the call. This position requires quick decision making, extreme multi-tasking abilities and working with many forms of computers and technology.

Before applying for this position, please take into consideration the following:

1. 9-1-1 dispatchers work 12 hour shifts. Current openings are most likely night shift positions.
2. 9-1-1 dispatchers work overtime. When someone is off for training, vacation or illness, the vacancy has to be filled with a dispatcher on a day off. Dispatchers can and do get ordered in to work overtime.
3. It is important for 9-1-1 dispatchers to have healthy stress management skills. 9-1-1 dispatchers help people with tragic, life and death emergencies. This type of public safety work is demanding and stressful.
4. We encourage you to do some research on 9-1-1. Listen to calls, read articles/books/posts and talk to people that are or have been in a public safety position, before applying to make sure this career would be a good fit for you.

MINIMUM REQUIREMENTS

High school diploma or G.E.D., ability to type at a minimum 35 wpm, computer skills, outstanding multi-tasking skills, ability to handle and perform well under stress, excellent customer service. Ability and willingness to work full time, 12 hour shifts, overtime, holidays, weekends, days/nights. Must pass comprehensive background check, drug and psychological testing.

Applicants must be able to attend testing and interviews at scheduled times.

Click on the link below to complete the application. Applications must be completed even if the applicant is submitting a resume. Applications must be signed by the applicant.

HIRING PROCESS

Accepted applicants must be able to attend testing and interviews at scheduled times as they pass each phase. Applicants will be notified of their scheduled testing and interview dates and times. Tests and interviews cannot be rescheduled.

• Interviews
• Video Skills Testing
• Typing Test
• Additional skills test
• Background Investigation
• Psychological Screening
• Drug Screening
• Fingerprint Check

Click here to download Job Description/Wages/Benefits

Click here to download our fillable application.

Please email the completed form to snellinm@midland911.org